B2C Express

B2C Courier Services

Seamless e-commerce services

Elevate your customer experience

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B2C Express

Ekart's B2C Express delivery services are designed for empowering D2C brands, SMEs, retailers and e-commerce firms to improve their customer experience. We cover 15,000 pin codes in India with best in industry first attempt conversion.Same-day or next-day delivery is available for short distances, while longer distances have guaranteed delivery within 48-96 hours.

With strategically located hubs and an extensive Pan India network, we handle shipments of any size. For time-sensitive parcel shipments, our Air capability ensures delivery to 1,800 cities within 96 hours. Additionally, we offer an exclusive Document supply chain for safe and timely delivery of documents throughout India and a Large supply chain to ensure delivery of larger shipments above 20 Kg.

All these services and capabilities can be seamlessly accessed through a new self-serve shipping tool - Ekart Lite, specifically designed to ensure hassle free usability and serve as one stop solution for all ecommerce and logistics need of Brands, D2C as well as social media platform sellers.

B2C Express Delivery Services

End to End Offerings

Utilise Ekart's technology driven capabilities for effortless pickup and delivery of your e-commerce shipments.

Next Day Parcel Delivery Service

Next Day Delivery

NDD service to enhance the customer experience with a next business day delivery promise

Product Exchange Service

Value added services

Presenting India’s first hand to hand product exchange service;fastest reverse pickup service in India and quality checks based return pickup.

RVP with Quality Check Service

Large/Oversize Delivery and documents

Dedicated network for large shipments weighing> 20kgs and an exclusive document supply chain to ensure timely and safe delivery of documents.

Large and Oversize Delivery Service

Seamless tracking and data-driven insights

Utilize our pre-built dashboard and customizable report-building tool to gain valuable insights into your shipping operations.

Document Supply Chain Service

All Inclusive Pricing with provision of dual rate card

Ship from anywhere to anywhere within India without worrying about hidden charges with our One-Pricing for Forward, COD, RTO Charges *(Upto 2 Kgs).

Track and Trace

Hassle-Free Dispute Resolution

Our dedicated seller dispute platform offers a straightforward, no-questions-asked weight dispute resolution process.

Solutions across Customer Lifecycle

Ekart offers a wide range of services through the Ekart Lite platform. These services are spread across the customer lifecycle, which keep striving to empower the superior level of customer experience at all times.

Core Products

Core Products

  1. Air Express
  2. Non-Large Surface (0-3 Kg via Elite)
  3. Large Surface parcels (3-20 Kgs via Elite)
  4. Documents
Value Added Service

Value Added Service

  1. Smart RVP (Provision of QC and Non-QC based RVP through Ekart Lite)
  2. Product Exchange
  3. Next Day Delivery and Same Day Delivery
  4. Open Box Delivery
  5. Tamper proof packaging
Beyond Doorstep Services

Beyond Doorstep Services

  1. Product Installation
  2. Demo & Set-up
  3. Protection & Repair
Value Recovery

Value Recovery

  1. Uninstallation
  2. Refurbishment
  3. Re-Inventorization
  4. Liquidation

Brands That Work With Us