B2C Express

B2C Courier Services

Seamless e-commerce services

Elevate your customer experience

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B2C Express

Ekart's B2C Express services are designed for eCommerce organisations aiming to improve customer experience. We cover 14,000 pin codes in India with reliable delivery services. Same-day or next-day delivery is available for short distances, while longer distances are guaranteed delivery within 48-96 hours.

With strategically located hubs and an extensive Pan India network, we handle shipments of any size. For time-sensitive parcel shipment, our Air capability ensures delivery to 1,800 cities within 96 hours. Additionally, we offer an exclusive Document supply chain for safe and timely delivery of documents throughout India and a Large supply chain to ensure delivery of larger shipments above 20 Kg.

B2C Express Delivery Services

End to End Offerings

Utilise Ekart's technology driven capabilities for effortless pickup and delivery of your e-commerce shipments.

Next Day Parcel Delivery Service

Next Day Delivery

NDD service to enhance the customer experience with a next business day delivery promise

Product Exchange Service

Product Exchange

Single step exchange with combined forward delivery and quality checks based pickup for used/returned product

RVP with Quality Check Service

RVP with QC

Reverse logistics management with quality checks to ensure that only the right product is returned

Large and Oversize Delivery Service

Large/Oversize Delivery

Dedicated flow and network for Oversize and Large shipments greater than 20Kgs

Document Supply Chain Service


Exclusive document supply chain to ensure timely and safe Documents delivery

Track and Trace

Track and Trace

Easy and accurate update of the status across the shipment lifecycle for

Solutions across Customer Lifecycle

To further enhance the customer experience Ekart offers a bouquet of services that extend beyond doorstep delivery. Our service offerings spread across the customer lifecycle and provide an opportunity to upgrade the end user’s experience. From product demonstration and installation to uninstallation and liquidation, we cover all your customer needs.

Core Products

Core Products

  1. Air Express
  2. Non-Large Surface
  3. Documents
  4. Large Surface
Value Added Service

Value Added Service

  1. Smart RVP
  2. Product Exchange
  3. Next Day Delivery
  4. Open Box Delivery
Beyond Doorstep Services

Beyond Doorstep Services

  1. Product Installation
  2. Demo & Set-up
  3. Protection & Repair
  4. AMC/PMS
Value Recovery

Value Recovery

  1. Uninstallation
  2. Refurbishment
  3. Re-Inventorization
  4. Liquidation

Brands That Work With Us